Return Policy

Returns within 30 days of purchase. Return products must not be opened and the packaging must not have been tampered with. If the returned items do not satisfy these requirements, they will not be eligible for a refund.

If you would like to exchange a product, please contact us at

Please note you will be responsible for any return shipping charges. Our office will not be responsible for any loss or damaged items in transit. To reduce the risk of loss or damage during transport, refunds and exchanges may be done in-person at any of our locations.

To return by mail, please send to the following address:

Uptown Eye Specialists

#221 - 2180 Steeles Avenue West

Concord, ON

L4K 2Z5

No refunds, returns or exchanges will be issued without a receipt or proof of purchase.